MAPS-Greater Montreal: Mastering the Art of Intentional Communication to Elevate Your Performance

Our latest WIB–Greater Montreal MAPS session on November 5 was led by Ange MacCabe (CEO, Intuity Performance), who explored how emotional intelligence (EI) and intentional communication can strengthen leadership impact, collaboration, and self-awareness—especially for women in life sciences and biotech.

Ange began by framing emotional intelligence as the ability to recognize, understand, and manage emotions—both our own and those of others. EI shapes how we think, act, and connect, helping us set priorities, make clearer decisions, and create psychological safety—an essential ingredient for innovation and trust in the workplace.

Participants examined the five domains of EI—self-awareness, self-management, motivation, empathy, and people skills—and how these competencies show up in real-life leadership moments. Through interactive discussion, Ange encouraged attendees to reflect on how adaptability, active listening, and emotional attunement can transform workplace communication. Adaptability, she noted, isn’t about imitation but about adjusting tone and approach while staying authentic to one’s identity.

The group explored strategic listening and inquiry—asking open, emotionally aware questions to uncover needs and perspectives rather than rushing to problem-solve. They also discussed practical examples, like reframing performance reviews from one-way evaluations into collaborative conversations that empower growth.

Ange highlighted several blind spots commonly seen among women in biotech, including over-apologizing, underplaying achievements, and hesitating to claim influence. Recognizing these patterns, she emphasized, is the first step toward communicating with confidence and intention.

To close, participants were encouraged to commit to micro-habits—small, consistent actions that build awareness and strengthen EI over time. Whether through reflection, accountability partners, or adapting communication styles to different collaborators, the key takeaway was clear: emotional intelligence is not just a “soft skill,” but a leadership superpower that fuels trust, engagement, and long-term success. 

Submitted by Sofia Paoli